Keeping track of when and where your 38 error occurs is a critical piece of information in troubleshooting the problem. CorelDRAW) is running, during Windows startup or shutdown, or even during the installation of the Windows operating system.
These 38 error messages can appear during program installation, while a Corel Corporation-related software program (eg.
UPDATE 6 – Guys, just finished speaking with Corel about what's happening with my eval copy and the issue in general. For anyone that has a stolen/warez copy, come on guys… help support the programmers that made this product and pony up for a legit version or haggle Corel for a NFR copy! So please contact Corel directly if you have bought a real copy and you are having this issue, it's important. I just called them and they confirmed issues with buyers that purchased from legitimate big box locations, so this is a serious problem. UPDATE 5 – For those of you using this fix and you have a legit version of Corel, you should still contact Corel directly to report the issue. You can change that setting by going to Tools > Folder Options > View and then click on Show hidden files and folders. NOTE – If you do not see the "All Users" folder, it's because it's a hidden folder and you have your Windows Explorer set to hide hidden files and folders. In vista and Windows 7 it will be in C:\Users\All Users\Corel\CorelDRAW Graphics Suite X4 Simply overwrite the old one in C:\Documents and Settings\All Users\Application Data\Corel\CorelDRAW Graphics Suite X4 or wherever your "All Users" is located. Thanks to everyone that has posted comments and links to the patch! You can find it here: *link removed*
It's called RunAsDate and it's free… unfortunately it will only run on 32 bit Windows versions so I can't use it myself as I am on 64bit Vista, but looks like a neat little app that won't mess with your system's actual date. Hey guys… ok here's a little something I just found that allows you to run an application under any date and time you specify but WITHOUT changing your actual system date. Please contact me if you have it (select contact the webmaster from the dropdown on the contact page)! UPDATE 2! There is a patched dr14.dta floating around on the net that fixes the issue by replacing the old one on your system, however all known download links are no longer functional. Looks like I'll be calling Corel tomorrow! The issue doesn't seem to exist "apparently" for folks that have the regular retail edition. UPDATE! Looks like if you have a demo version (which is what I have direct from Corel) or a naughty pirated version, you're SOL.
I'll post an update as soon as the patch is released. Gerard Metrailler says to keep an eye on the blogs for the patch when it's released ASAP. There is a huge thread on this issue on the Corel forums and they have confirmed this is a program issue and they are working on a patch right now.
The only solution for now is to set your PC clock to February (don't change the date or year), run the program to start it up, then change your date back. This is a problem we are all experiencing with the date change to June 1st, 2010 and pretty much everyone seems to be experiencing it and Corel is working on a solution as of right now.